Parcel Force delivery driver who refuses to leave package for customer after taking offence over her Ring doorbell before storming off grumbling ‘It takes nothing for manners does it?’
This is the moment a Parcel Force delivery driver stormed off and refused to deliver a woman’s package.
The heated exchange took place at noon on January 16 and the clip shows the courier loading the box from his van before approaching the front of a house.
He then rang the Ring doorbell before knocking on the door in the built-up area as well.
The Ring Doorbell device has a camera, microphone and speaker on it, meaning homeowners can get notifications on their mobile phones when movement is detected near their front door.
They can also choose to talk to whoever is at their property without opening the door and can chat with people when they are not at home.
The woman said, ‘Hi, if you just leave it there, I’ll be back soon mate. Just leave it near the porch, I’ll come and grab it.’
The Parcel Force delivery driver, whose name has not been mentioned, attempted to deliver the parcel on the afternoon of January 16
He changed his mind after a heated exchange with the homeowner and put her package back in his van
The delivery driver then said, “Excuse me?”
“Can you leave the package near my door?” repeated the woman, to which the Pakkie Force man responded: ‘Yes’.
She continued to talk to him through the doorbell and said, “I’m literally five minutes away.”
The delivery driver then shook his head in disbelief and said, ‘Please?’ indicates her lack of manners.
The homeowner, sounding stunned, then responded and said, “Please. Are you able to do it or not? I’m asking a question.’
The man, who was dressed in a green reflective vest, then placed the large cardboard box on her porch.
She said, ‘That’s great, thank you.’ However, the delivery driver seemed less than impressed and decided to take the package back to the depot.
“Well actually…,” he said before picking up her package and putting it back into his red branded van and slamming the doors shut.
Before driving off, he shrugged and said, “It doesn’t take anything for manners, does it?”
The man slammed the doors of his van and drove off with the woman’s package
He shrugged and said, “It doesn’t take any manners, does it?”
The man, whose name has not been released, got back into his vehicle and sped off, leaving a stunned customer without her package.
Drivers working for the company can earn up to £13.30 an hour, which is an annual salary of more than £27,600.
Their website says: ‘Every step of the way you will use your excellent communication skills to ensure great customer service is delivered every time.’
Parcel Force has been contacted by MailOnline for comment.